Last Updated: August 2025

Agreement

By using DigiCase Cloud, you agree to these Terms of Service. If you do not agree, do not use the service.

Services Provided

• DigiCase Cloud provides case management and related SaaS services.

• Features vary by subscription plan (Starter, Pro, Enterprise).

Account Responsibilities

• You must provide accurate registration details.

• You are responsible for safeguarding login credentials.

• You agree not to misuse the service (spamming, illegal content).

Billing & Payment

• Fees are charged monthly or annually based on your plan.

• Upgrades take effect immediately; downgrades at the next billing cycle.

• Non-payment may result in account suspension.

Intellectual Property

• DigiCase Cloud software and trademarks remain the property of FFS Software Solutions.

• Customers retain rights to their case data.

Liability

• Service provided “as is” with uptime targets.

• DigiCase Cloud is not liable for indirect damages or data loss beyond SLA commitments.

Termination

• You may cancel anytime via your account.

• DigiCase Cloud may suspend accounts violating these terms.

Governing Law

These Terms are governed by the laws of the United Arab Emirates (Dubai jurisdiction, unless otherwise agreed).